Frolde Privacy Policy
This Privacy Policy explains how Frolde ("Frolde," the "App," "we," "us," or "our") handles information when you use the App. It applies to Frolde's decision-support, reflection, media, export, profile, AI, and in-app-purchase features.
1. Information We Handle
Information you provide
- Decision and reflection content: thoughts, options, pros, worries, priorities, inclinations, drafts, and generated reports.
- Media: photos you select or capture and voice notes you record.
- Profile information: a nickname and optional avatar.
- Preferences: privacy consent status, reminder preference, export format, and similar App settings.
Purchase information
When you buy consumable coin packs, Apple processes the payment. Frolde receives product and transaction information needed to deliver coins and prevent duplicate fulfillment. We do not receive your full payment-card details.
Technical information
The App and its service providers may process basic network and technical information needed to deliver requests, such as IP address, request timing, device or operating-system information, and error information. Frolde does not currently include an advertising SDK or use information for cross-app advertising tracking.
2. How Information Is Used
We use information to:
- provide decision, reflection, history, voice-note, image, and export features;
- generate AI-assisted decision reports;
- save your profile, preferences, drafts, history, and coin balance;
- process in-app purchases and prevent duplicate coin delivery;
- maintain security, diagnose errors, and prevent misuse; and
- comply with legal obligations and enforce our Terms of Service.
3. AI Processing
When you request a decision report, Frolde sends relevant text you entered, including your decision context, options, pros, worries, priority, and inclination, to a third-party AI service over the internet. The service processes that content to return an AI-generated report. Do not enter highly sensitive personal information unless it is necessary and you are comfortable having it processed for this purpose.
AI output is stored in your App history on the device when you save it. The third-party AI provider may temporarily process request content and technical metadata under its own privacy and security practices.
4. Device Permissions
Frolde requests permissions only when you use a feature that needs them:
- Photo Library: to select images for your entries and to access media you choose.
- Camera: to capture photos for entries.
- Microphone: to record voice notes.
You can deny or revoke permissions in iOS Settings. Some related features will not work without the applicable permission.
5. Local Storage and Exports
Frolde stores profile settings, authentication state, consent status, drafts, coin records, transaction identifiers, decision history, generated reports, selected images, recorded audio, and exported PDF or text files locally on your device. Content you export or share is handled by the destination you choose and is then subject to that recipient's privacy practices.
6. When Information Is Shared
We do not sell your personal information. We share or disclose information only as needed:
- with the AI service that generates a report you request;
- with Apple for App Store distribution, StoreKit product loading, payments, and transaction processing;
- with infrastructure providers that transmit or host service requests;
- when you direct the App to export or share content;
- to comply with law or protect users, rights, safety, and the integrity of the App; or
- as part of a business reorganization, subject to appropriate safeguards.
7. Retention and Deletion
Locally stored information remains on your device until you delete it, delete your account through the App, or remove the App and its data. Logging out clears local authentication state but may retain history, profile details, coins, drafts, and preferences so they remain available later.
The in-app Delete Account feature removes locally stored profile information, history, generated reports, media, exports, drafts, coin data, transaction records, and consent state. Limited non-personal markers may remain locally to prevent repeated introductory rewards. Information already shared or exported outside Frolde must be deleted from its destination separately. Service providers may retain limited records where required for security, fraud prevention, accounting, or legal compliance.
8. Security
We use reasonable administrative and technical measures intended to protect information. Internet transmission and electronic storage are never completely secure, so we cannot guarantee absolute security. Protect your device with a passcode and avoid entering unnecessary sensitive information.
9. International Processing
Service providers may process information in countries other than where you live. Those countries may have different data-protection laws. Where required, appropriate safeguards will be used for international transfers.
10. Children's Privacy
Frolde is not directed to children under 13, or under the applicable minimum age in their jurisdiction. We do not knowingly collect personal information from children below that age. If you believe a child has provided personal information, contact us so the issue can be reviewed.
11. Your Choices and Rights
You can review or change profile information and preferences in the App, control system permissions in iOS Settings, delete individual content where the feature is available, and use Delete Account to remove local App data. Depending on where you live, you may also have legal rights to request access, correction, deletion, restriction, portability, or objection regarding personal information processed by service providers.
12. Changes to This Policy
We may update this Privacy Policy as the App or legal requirements change. We will revise the effective date when a new version is posted. Material changes may also be communicated in the App where appropriate.
13. Contact
For privacy questions or requests, email VonnieHorky26854@outlook.com, use the developer support contact shown on Frolde's App Store listing, or visit gain.frolde.com.